This service is provided by Surreal and its authorized service providers.
The service help its members meet the criteria most suitable to meet the other members electronically during the determined time period. Unused rights do not transfer to the next membership term, do not create credit or do not mean that the service is not complete. The service provider is responsible for making the most appropriate matches possible by evaluating the characteristics of the members and the criteria they seek from the person they want to match. The service provider cannot guarantee that the members proposed in the pairings are completely and/or highly compatible with each other's criteria. After introducing the members mutually, it cannot guarantee positive result and good relationship will start. The responsibility of the service provider is to match the most appropriate members in the member database in accordance with the criteria set by the members.
Members acknowledge that they will complete their profiles in an accurate and complete manner so that the service can be provided and a correct match can be made, and that the information, such as photograph, video, and similar things, can be requested in due time.
Members are informed via e-mail or text message about other members for whom matching is deemed appropriate. Members are obliged to reply to incoming messages within 2 days. Members who cannot be reached or who cannot get a response are canceled at the end of the warning. Each member profile proposed by the service provider to the members shall be deemed to have been matched regardless of the mutual meeting / meeting between the members.
In the event of a member has committed a crime against another member and acting in contravention of the law, in case of problems that may arise due to untrue declarations, the whole responsibility is personal and belongs to the member. The service provider cannot be held responsible for any legal problems arising from the actions of persons. The Member shall not use the service in any way that violates public order, violates general morality, disturbs and harasses others, infringes on the intellectual and copyrights of others and infringes any name or surname for a purpose contrary to law. It may happen to the members due to the use of services; damage to property, physical injury, emotional stress, etc. the service provider is not responsible for any damage or any other adverse situation. Members are obliged to act on courtesy rules in all negotiations with service provider personnel and other members. Membership of members who are considered to be in an oral, written or physically aggressive manner or in a disrespectful manner in these communications of the prospective member shall be terminated immediately without refund of money. Service providers do not tolerate negative, aggressive and unreal behavior, attitudes and demands of their members.
The service provider is not responsible for the actions and actions of the third party, and the members know and accept this by signing the contract. The service provider is not responsible or disgruntled in any dispute that may arise between the members and the third person. If the Service Provider causes any harm to this cause, the member is obliged to compensate the damage immediately and in the first request. In the event of any unlawful, immoral or unintentional behavior of the persons who meet and discuss with the service provider, material and moral damages must be paid immediately in the first request and indemnified by these persons. The service provider is the third person in such disputes and the hostility cannot be diverted. In such a case, the service provider has the right to indemnify the person who contravenes the contract if the service provider pays.
Persons who are convicted or convicted of any offense of harassment, violence, rape, sexual abuse, including, but not limited to, knowing, cannot become members of this service.
Members who accept the provisions of this contract; that they are over 18 years old.
The service provider may conduct research on all the information it deems necessary about its members under the scope of first class mapping service. Members are obliged to submit requested information and documents to the service provider when it is deemed necessary.
The Member agrees that, in the any case of the membership termination will not claim the membership fee partially and/or completely. Subsequent changes to the Membership Conditions shall be deemed not to be possible for any reason not already present, including refund of the membership fee, including a change of circumstances and a declaration not made in the membership order. In the case of legal termination or chargeback requests to be made on the grounds of the indirect or direct violation of this situation or the nature of the service that it receives, it undertakes that this request shall be invalid and the member shall immediately pay the service fee to the service provider in addition due to the loss of business due to these transactions.
The Service Provider has the right, where deemed necessary, to terminate the membership of persons whom it has found to be in breach of the rules deliberately contained in the membership contract, without making any money and without any notice. Membership of the service provider's service or damage to its members is terminated without any refund of money. Service membership requires respect for the privacy of other members. Members acknowledge that the names, photographs, numbers, e-mails, and other information they receive about other members are confidential information that must be personalized and respected, and accept that they will not disclose such information to other persons in advance. Membership of persons who disclose to the public and share information on other platforms with the exception of members' information and requests is immediately terminated without any money.
The Service Provider shall remove any personal information and documents (except name, email, telephone number and billing information) received from members upon termination of membership, if not renewed within 30 days; in the highest possible level of confidentiality within the membership period, and to be used only by authorized personnel for matching purposes.
The terms of this contract are confidential. The confidentiality obligation continues indefinitely after the conclusion of the contract. The member shall not share on any platform or public space any disadvantage to the service owner that he may experience dissatisfaction with the service or through the acquaintances. In the presence of such a situation, the service provider is always the party to which priority communication is to be resolved. In any event that is contrary to this material, the member is obliged to immediately pay for any material or moral damage or loss of value that the service provider's brands or the service provider's companies may suffer.
Services provided by the service provider is subject to the laws of the California State. The parties hereby accept and declare that the service provider books and records and computer records are valid in the settlement of the disputes arising from this contract and its application and that these items and communications shall constitute a contract of evidence.sur|real may order an investigative consumer report on you in connection. Such reports may contain court and motor vehicle records information. The investigative consumer reporting agency or CRA, will prepare the report for sur|real and/or by its partners.